Booking Policies

The Training Team Booking Policies

The Australian Quality Training Framework (AQTF) is the national set of standards which assures nationally consistent, high-quality training and assessment services for the clients of Australia’s vocational education and training (VET) system. The AQTF was initially established in 2001 for implementation in 2002 and updated again to be effective from 1 July 2010.

In 2011 the Standards for NVR Registered Training Organisations made under the National Vocational Education and Training Regulator Act 2011 issued by the authority of the Minister for Tertiary Education, Skills, Jobs and Workplace Relations were introduced.

The objectives of the NVR Standards are to ensure nationally consistent, high-quality training and assessment services for the clients of Australia’s Vocational Education and Training (VET) system.

The Standards form part of the VET Quality Framework. As defined in section 3 of the Act,
the VET Quality Framework is comprised of the Standards for NVR Registered Training
Organisations, the Australian Qualifications Framework, the Fit and Proper Person
Requirements, the Financial Viability Risk Assessment Requirements and the Data Provision
Requirements.

The Standards are based on the existing Australian Quality Training Framework (AQTF) by training organisations for initial and continuing registration and has adopted parts of the existing AQTF standards for initial and continuing registration for training organisations.

Compliance with the Standards is a condition for all NVR registered training organisations
and for applicants seeking registration under the Act.

The Training Team is committed to best practice, and is continually seeking improvement in the development and delivery of training programs.

Payment Policies

Payment required in advance
A payment of the full course fee (not exceeding $1000 as per Option 3 of SNR11.3) from each candidate is required prior to the commencement of training or on the day of training.

Enrolment fee
No enrolment fee is applicable

Withdrawal fee
No withdrawal fee is applicable

Re-submit fee
No re-submit fee applies

Re-assessment fee
No re-assessment fee applies

Produce partial completion Statement of Attainment
No fee applies to produce a Statement of Attainment when the candidate has partially completed the training program and must withdraw

Re-print certification
Where the candidate requests a new copy of his / her certification the following fees apply:
Statement of Attainment $25.00+GST
Qualification (with Academic Transcript) $40.00+GST

Details of The Training Team’s fee structure is included in the Candidate Handbook

Insurance Policy

The RTO will maintain public liability insurance that includes a provision for ‘errors and omissions’.  As required, The Training Team will either include sub-contractors on the company policy or ensure that sub-contractors carry their own public liability insurance.

The Training Team will also carry suitable worker’s compensation insurance.

Where applicable building and contents insurance will be carried.

All insurances will be appropriately ‘risk rated’ to the industry and the training activities of The Training Team.